Shipping policy


Delivery: All items are made to order and delivery times are subject to when the program closes, and/or facility production times.

Shipping Methods: Most orders are shipped via UPS Ground service unless otherwise specified. Shipping costs vary by product, weight, dimensions, and location. Please call our toll-free number 800-249-2582 or email us if you have any questions or if you would like an estimate if you have a special circumstance.

International Shipping: Club Colors works with a 3rd party shipping company for all international shipments. The shipping costs will be calculated based on the package destination, weight, and shipment size. There is a $20.00 fee shipment for duties and taxes per package. 

Tracking Your Package: You will receive an order acknowledgment once your order is placed and a shipping confirmation with the tracking number; once it has shipped with a link to the shipper, it provides the exact status of your package. If you have further questions, please contact us by phone at 800-249-2582 or email us.

Rush Orders: If you need your order to ship sooner than the stated turnaround time, please contact us. It is recommended that you speak with a Brand Advisor to ensure we can meet your date. Reach one at (800) 249-2582. A customer service representative will contact you to confirm shipping options and additional express shipping costs if required to meet your event date. As always, Club Colors will make every effort possible to meet your date.